Privacy Policy

At RXB Rexburg Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide to us directly, as well as information collected automatically when you use our website. The types of information we collect include:

• Contact information such as your name, email address, phone number, and mailing address
• Project details including property address, service requests, and project specifications
• Payment information when you make a payment for our services
• Communication records including emails, phone calls, and messages you send to us
• Website usage data such as IP address, browser type, pages visited, and time spent on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the concrete services you request
• To communicate with you about your project, including scheduling, estimates, and updates
• To process payments and maintain records of our services
• To respond to your inquiries and provide customer support
• To improve our website and services based on user feedback
• To send you promotional materials and updates about our services, with your consent
• To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business, such as payment processors and scheduling tools
• With contractors or subcontractors who assist with your project
• When required by law or to respond to legal process
• To protect the rights, property, or safety of RXB Rexburg Concrete, our customers, or others
• In connection with a business transaction such as a merger or sale of assets

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit some features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to legal requirements
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly
• Do Not Track: Our website does not respond to Do Not Track signals at this time

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the last update. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act. You have the right to request information about the categories and specific pieces of personal information we have collected, as well as the right to request deletion of your information. You also have the right to opt out of the sale of your personal information, though we do not sell personal information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: